Crane Connect App Reviews

The app works with the the hardware it is supposed to, but the newest update has font issues. The weight on the scale tool cant be read because it is MUCH too big now. It was fine before the update. Other than that, if the app were HealthKit compatible so I didnt have to manually move my data, it would be five stars.

Hey, after an update yesterday, the app crashes every time I try to open it.

Usually I would give this a very high rating because it works very well and gives a ton of information, but it is unusable right now because it crashes as soon as I try to open it.

Register my info and app continues to crash. So now I cannot use my equipment

The crash issue started recently. I dont remember when exactly. Its getting worse and worse. This morning I was still able to connect and record my weight. However by evening, it crashed immediately after it was opened. I tried to closed the app, exited the app, power off my iPhone. But none has worked.

This app doesnt work and the HRM relies on this app to work. Waste of money and time. It doesnt even allow me to register

I think Im experiencing the same issue as the one other review here. I complete the registration form and click to register and get a never-ending spinning wheel telling me to Wait. I shut down the app and tried logging in the the registration creds and I dont exist in the system. Tried registering again 2 more times changing some input data on the registration form and same thing. Just terrible (was this tested before it was put into production?…I doubt it)

You cant use the devices you but because it never lets you register. You just get an unending wheel that says wait

App does not work. Wish I could get my money back. Trash. Trash. Trash.

I had the same problem as the other reviews here.... I found that I could register online at the Crane site, and then use that login information in the app. This way you can bypass the register error the app encounters. I have the scale. The app synced with the scale just fine and immediately updated my phone with the info. So it seems to run really well with the scale. Thats all I can speak for, no other products. Four stars for the scale/app interface. I took one off for the frustration of having to figure the registration error out on my own...

App crashes every time I try to log in

Good thing i downloaded the app before spending money on the product. I was going to buy the product. App crashes every time i try to log in. Cant even log in. Went thru registration for no reason. What a waste of time!!! However i thank u for saving me my money

App crashes when logging in ! Still works online but i was looking forward to using the app!

UPDATE: I registered at 6:30pm. I contacted support at 11pm. I received an email from support that I can now use the app at 5:30am, never received the automated email with the link for verification. I am NOT purchasing the device, they are terrible I am glad I downloaded the app to check it out before I purchased the device. I registered and have been waiting over 2 hours for a conformation email to verify my account. I have checked junk mail folder as well and verified that I put in my email correctly. I will see if it is there I. The morning, if not I am not buying the device

Doesnt work. Cant get through to support. Taking it back.

I wish I could give this zero stars. I bought the scale in the spring and the app worked great and then it just stopped working in November. I deleted the app and uploaded it again and now it keeps crashing.

Continual "activity time out error" message while trying to set up a new account. I have iPhone 6s plus, so its not the phone. While attempting to register using a PC, I realized that this product doesnt have a heart rate monitor. Returning the wristband, deleting the app.

I had absolutely no problem syncing my device with my phone. I have not experienced any glitches as of yet; all is running fine so far. I am using the iPhone 6s+ to run this app. One of the videos had a few interruptions, but that was it.

So, where is the famous German precision? Certainly not in this useless app. Im returning the product tomorrow.

Bought the Crane Activity Tracker at Aldis on sale for $35, figured it would be an inexpensive way to judge fitness bands. The fitness band works with this app, Im using it on an iPhone 5 with iOS 9, the Bluetooth sync is quick and easy, the fitness data displays with steps, calories, distance, workout time, and it also tracks sleep, very similar to Fitbit Charge for less than half price, works well enough if youre not sure you want to buy more expensive fitness bands.